I am interested. Could you please tell more about the pricing?

Sure, the pricing is structured in two main categories (non-recurring use and recurring use).

It all comes down to how many Letters you need to send.

Within the non-recurring use, you may choose among two pricing options:

TIER 1

<FOUNTAIN 15, PILOT>

  • Price: $500
  • Up to 15 Letters
  • No time minimum

Includes:

  • Welcome Kit
  • Platform set-up
  • License
  • Basic Customization
  • Shipping to US (postage included)

TIER 2

<FOUNTAIN EXPLORER>

  • Price: $5,000
  • Up to 300 Letters
  • No time minimum

Includes:

  • Handwriting Digitization
  • [Plus all items from Fountain 15 Pilot]

Within the recurring use, you may choose among three different pricing options:

TIER 1

<GOLD>

  • Total Price: $12,000
  • Billed: $1000 /month
  • Up to 100 Letters /month
  • 12 month contract

Includes:

  • Shipping to US / EU (postage included)
  • [All items in Fountain Explorer]

TIER 2

<DIAMOND>

  • Total Price: $24,000
  • Billed: $1000 /month
  • Up to 200 Letters /month
  • 24 month contract

Includes:

  • Salesforce Integration
  • Print on-demand stationery (up to 3 designs)
  • [Plus all items in Fountain Explorer]

TIER 3

<PLATINUM>

  • Total Price: $48,000
  • Billed: $2000 /month
  • Up to 500 Letters /month
  • 24 month contract

Includes:

  • Up to 5 stationery types
  • Up to 2 handwriting styles
  • Priority support
  • [Plus all items in Diamond]
Why Fountain has been developed ? What is its story?

Our main objectives were to support our Clients to:

  • Put high-value Clients & Partners at the center, inviting them to events or sending them unique wishes
  • Increase the perceived value of your relationships / services
  • Increase loyalty and sales by incentivizing repurchase
  • Position strongly your Brand as even more Innovative and customer-oriented.
Could you share some of the successful metrics you reported after using Fountain?
  • Retention rate +50%
  • Opening rate +300%
  • Strong impact on repurchase
Could we use our own stationery?

Yes. Price could change. In case of need let us know and we will arrange a dedicated price.

How long it takes to write and ship a Letter ?

About 3-4 working days.

Is it possible to digitize the calligraphy of our Ceo / President / Marketing Director ?

Yes sure, it is possible. There is an additional fee to execute it.

Is postage included ?

Yes, it is

Do you also ship to Asia ?

Yes, we do. Shipping time could be extended to 5-6 working days per Letter.

It will be us writing and sending or you will do it?

We provide you with a Customized Platform access from which any letter can be written and shipped directly.

Do you also design the message and write the copy?

Yes, we can do it. In case of need let us know and we will arrange a dedicated price.

How do you protect our list of contacts / recipient ?

We have a strict privacy policy in place:

1. All information collected is strictly confidential.

2. We will only collect and store information for the service purpose.

When we finish processing the information for the stated purpose, we will delete it.

3. We do not collect or retain sensitive personal data. In the rare case where we do seek to collect other sensitive data we will do so in strict compliance with data privacy law.

4. Personal data are collected on the Fountain engine only to the extent required. Under no circumstances are the collected data sold on to third parties for any reason.

5. Any personal data we collect may be transferred within L+R organisation. We have internal strict policies in place to ensure the adequate level of protection.

7. We will never transfer or sell personally identifiable information to a third party

Once we sign the contract, how long does it take to get started?

The Onboarding process takes approx 2-3 weeks.